Services

Support shaped around what needs doing.

From recurring admin and Airbnb support to clearer systems and ServiceM8, we’ll begin with the work taking up the most time and space in your business.

Monthly retainers
One-off projects
Custom ServiceM8 support

How I can help

Choose the support that fits where you are now.

You don’t need to delegate everything at once. Choose the area creating the most pressure and we can tailor the support from there.

Monthly retainer

Ongoing admin support

Reliable monthly support with the recurring administration that keeps your business organised, your clients informed and the everyday details moving.

Minimum 10 hours per month Additional hours are tailored to your business and workload.
  • Inbox and email management
  • Scheduling and calendar management
  • Invoicing and basic bookkeeping
  • Client communication and follow-ups
  • Data entry and file organisation
  • Customer service support
  • General life and business admin
Discuss ongoing support

Monthly retainer

Airbnb + short-term rental support

Ongoing behind-the-scenes assistance to help keep guest communication, bookings and the administrative side of your property running smoothly.

Minimum 10 hours per month Support is tailored to your properties and requirements.
  • Guest communication and message management
  • Booking coordination
  • Calendar management
  • Check-in and check-out coordination
  • Review management and follow-ups
  • Listing administration
  • General property support
Discuss Airbnb support

One-off project

Systems + SOPs

Practical project support to document the way your business works, organise important information and create processes that are easier for you and your team to follow.

Scoped individually Hours and inclusions are confirmed after a discovery call.
  • SOP writing and formatting
  • Onboarding checklists
  • Client intake forms
  • Workflow mapping
  • Process documentation
  • Template creation
  • Google Drive and file-system organisation
Discuss your project

Custom package

ServiceM8 setup + support

One-off or ongoing ServiceM8 support scoped around your team size, current workflow and what you need from the platform.

Built around your business Available as a one-off project or ongoing support.
  • New account setup
  • Existing account reviews and clean-ups
  • Account organisation
  • Forms and workflow configuration
  • Templates and process improvements
  • Team training
  • Ongoing ServiceM8 support

Getting started

First, we work out what would help most.

01

Tell me what’s happening

We’ll talk about your current workload, what isn’t working and where you need support.

02

I’ll recommend a starting point

I’ll suggest the type and level of support that makes sense for your priorities.

03

We put the support in place

Once we agree on the details, I’ll begin learning your business and taking work off your plate.

Ready when you are

What could I take off your plate?

Tell me what is taking up your time and we’ll work out the most useful place to begin.